sky download failed no subscription

There is a current issue with Downloads Failing - Subscription Needed Sky has found that this issue occurs mostly with 3rd Party small broadband providers and have mentioned that it can sometimes be fixed by changing a router setting or replacing the router. Home Highlight Settings Press 0 0 1 Select on the remote Reset Reset settings Source As always we will be keeping an eye out and update this article when Sky fixes the aforementioned issues so stay tuned for updates.

Answered Skyq Download Failed Item Unavailable Sky Community

22 Nov 2021 0556 PM.

. Select Preferences then On Demand default download format and choose SD HD or UHD. I have been all over my subscription. Download failed no subscription 18 Jun 2021 0354 PM Following two engineer visits where I had to stay in all day and numerous calls the catch up download service still doesnt work after 6. If i reboot the box i can download a couple of shows then it stops again.

If it does get onto Sky immediately. We have HD and Ultra HD - tried downloading is SD and HD but no luck. On Sky Box I see Connection to Router - OK Connection to On Demand - OK IP Address - xxxxxxxxxxxx my real IP DHCP - OFF I start to download a movie. Unless i know the address of the weather server s the protocol used and the ports there is nothing i can do to configure isa server to allow the connection or even determine if this is where the problem isplease note all asx communications are working fine except for the weather download - so something is different there and i need to.

Press Sky on your Sky Q remote or select Recordings from the Home screen then Manage and then select Manage and then select Downloading. If you are on the new EPG then I would suggest you perform a Forced Software Download to revert to the previous software level and see if that cures the problem. Then remove the power to it either switch off at mains or remove the power plug Wait at least 30s. Youll need to contact your broadband provider to see if there are any known workarounds for the issue.

Use the remote to place it into standby mode. Connection to On Demand - FAIL BUT after 1 min it. Hi all For the past few days i am unable to download anything via catch up on the sky q silver or minis. 271016 - 1030.

I contacted Sky to make sure we have to correct package and we do. Prioritising cancelling or deleting a download. I have cinema and full UHD yet get nessage it failed no subscription. 15 Apr 2021 0308 PM.

If you have a satellite broadband subscription On Demand wont work on your Sky Q box and youll need to contact us for more help. Looks like its off to sky I go as trying the forced software download hasnt made any difference either. 29 Jan 2022 0536 PM. When we do this to a Sky Q box you wont be able to receive any content including.

My internet provider ran reports and we have great coverage. Trying to download a film. I appear to have all else. Cant wait a second longerFind the show you want to push to the top of the download queue then select Start download or.

The only additional things Sky wants to offer me is BT Sport and Netflix. Can I suggest try do a power down restart of your main box. Download failed no subscription 03 Jan 2022 0336 PM Looks to be a croods problem - able to download other content and films and able to access SKy cinema but unable to download and what which caused issues with the 25 year old who didnt understand why he could see it but we couldnt watch it. Download failed - no subscription.

If i go to catch up choose any of the channels move over to the show i want to view i can then choose any episode. Update 1 January 11. Might not be the problem but it sometimes works for. I have checked my broadband sky fibre Tried to ring sky but its impossible to actually speak with a human.

As our downloads are set as HD as default you might need to change your download format so it will download the SD format of shows from On Demand to do this. Pause and resume the download Check the software version on the Sky Q box Restart your Sky Q box. I quickly check the SkyBox Network tab again and I see. From there you can.

Download failed - No Subscription. If you only have a standard definition package no hd you need to go into more info and select SD and then try to download. To repeat I pay 109 per month just for TV. On Sky Q boxes Resetting settings can help.

Press Home on your Sky Q remote on your main Sky Q box and select Settings then Setup. Sky Q download failed No Subscription. No indication of what settings to change unfortunately. If your Sky services end or are restricted we may disable the relevant loaned equipment to stop it from working.

Then after 3 mins or so I see the download - FAILED. Posted by an Oracle not a Sky employee. Hey oldfella - thanks for the advice.

Answered Skyq Download Failed Item Unavailable Sky Community